FAQs

YOUR QUESTIONS ANSWERED

IS HOLIDAY INSURANCE REQUIRED?
IS IT EASY TO CHANGE MONEY?
ARE THERE ANY NASTIES IN THE JUNGLE?
HOW MANY PEOPLE TREK TOGETHER?
DO GUESTS HAVE A NATIONAL PARK PERMIT?
ARE GUESTS EXPECTED TO TIP?
WHAT TIME SHOULD GUESTS ARRIVE?
ARE ORANGUTANS AND TIGER SIGHTINGS GUARANTEED?
WHICH LANGUAGES DO THE GUIDES SPEAK?
WHAT ARE GUESTS REQUIRED TO CARRY ON THE TREKS?
ARE THE TREKS HARD?
WHAT ARE THE MINIMUM NUMBERS IN A GROUP?
WHICH IS THE BEST TIME OF YEAR TO VISIT?
HOW TO BE ECO-FRIENDLY?
ARE THERE ANY CULTURAL SENSITIVITIES?
GETTING AROUND
IS HOLIDAY INSURANCE REQUIRED?

Although Sumatra Cheeky Monkeys has a no-injury track record; guests are reminded that the areas in which they trek are often remote and the terrain can be challenging. These include crossing rivers; mountainous landscapes; dense rainforest; unpredictable wildlife behaviour; illness; or just an accident. The treks often take place in remote locations with no free evacuation or medical facilities. It is the responsibility of the individual traveller or group leader to ensure that the insurance offers such cover.

IS IT EASY TO CHANGE MONEY?

There is no ATM in Bukit Lawang, so guests are advised to change ample money before arriving in the jungle. The ATMs are often temperamental: it is recommended that guests take money where they can. Treks and accommodation are to be paid for in advance to avoid any disappointment on arrival.

ARE THERE ANY NASTIES IN THE JUNGLE?
  • The mosquito can be rife, especially in the green season. Guests should apply insect repellent should in the morning and the evening to the body and clothes to avoid being bitten.
  • During storms; switch off mobile phones as there are no lightning conductors in the jungle.
  • To avoid being bitten by animals, Sumatra Cheeky Monkeys recommend that guests don’t touch any animals other than Cheeky. He is up-to-date with his rabies vaccinations.
HOW MANY PEOPLE TREK TOGETHER?

Sumatra Cheeky Monkeys pride themselves on only allowing small, intimate groups to ensure maximum enjoyment. The largest group will be eight people; even less in the green season.

DO GUESTS HAVE A NATIONAL PARK PERMIT?

Guests permit to the national parks is included in the trek price; the permits are distributed before trekking and is the responsibility of each guest.

ARE GUESTS EXPECTED TO TIP?

Tips are not expected but are welcomed by the individuals if guests feel that the service they have received was exceptional. Tips range between 50,000 to 400,000 IDR.

WHAT TIME SHOULD GUESTS ARRIVE?

The transfer from Medan Airport is almost five hours, so guests should plan to be at Sumatra Cheeky Monkeys around mid-afternoon allowing them the chance to relax or explore before embarking on early starts and wearying treks the next day.

ARE ORANGUTANS AND TIGER SIGHTINGS GUARANTEED?

Both are wild animals, and most of the time it is possible to see orangutans, but there is no guarantee! Sumatra Cheeky Monkeys guides have many years experience and know the orangutan’s favourite hide-outs. Semi- wild orangutans can usually be found at the old feeding stations. It is unlikely to see wild tigers; they live in very remote parts of the Gunung Leuser National Park.

WHICH LANGUAGES DO THE GUIDES SPEAK?

Each of the Sumatra Cheeky Monkeys guides speaks English.

WHAT ARE GUESTS REQUIRED TO CARRY ON THE TREKS?

Sumatra Cheeky Monkeys porters carry all of the camping equipment and food required for the duration of the trek. Guests will bring their essential personal items. ‘Jungling’ toilet facilities are found behind large trees.

ARE THE TREKS HARD?

In each of the descriptions; there are intensity guides. Some of the treks are physically challenging and encompass various terrains. The jungle is very humid. The harder the trek, the more physically fit guests are required to be.

WHAT ARE THE MINIMUM NUMBERS IN A GROUP?

The minimum number of each group is three; please let Sumatra Cheeky Monkeys know in advance so that they can accommodate the smaller numbers.

WHICH IS THE BEST TIME OF YEAR TO VISIT?

As with the rest of the world; Indonesia is experiencing climate change, and the weather has become unpredictable. Generally, green (rainy) season falls between October and February where there can be torrential rains, usually in the afternoon and evening. Sumatra Cheeky Monkeys would suggest avoiding travelling over Indonesian holidays due to huge volumes of local travellers.

HOW TO BE ECO-FRIENDLY?

Sumatra Cheeky Monkeys are committed to providing environmentally friendly experiences. Guests are asked not to leave anything, other than footprints behind.

ARE THERE ANY CULTURAL SENSITIVITIES?

Indonesia is primarily a Muslim country and is therefore quite conservative. While the Indonesian people are open-minded and enjoy visitors in their villages, tourists are requested to be respectful and cover appropriately.

GETTING AROUND

Bukit Lawang is off the beaten track and set on the edge of the National Park. Guests are invited to embrace the journey and watch the ever-changing scenery zip past them.

Airport transfers

Kuala Namu International Airport (Medan) transfers to and from Sumatra Cheeky Monkeys.

The Deal
EUR 45 per car
Includes rest and money changing stops
Airconditioned car
Five hours

Bukit Lawang to Berastagi

Bergastagi is famed for its vibrant fruit and vegetable markets, and it’s tasty passionfruit. There are two active volcanoes and hot springs at Mount Sinabung.

The Deal
EUR 60 per car
Includes rest and fruit market stops
Airconditioned car
Five hours

Bukit Lawang to Lake Toba

A full days travel to Lake Toba; a supervolcano lake in the north of Sumatera. Over 100 metres long, 33 metres wide and 505 metres deep.

The Deal
Seven hours
Includes rest stops
Airconditioned car
EUR 90 per car

Push Bike Rental

Available on request

Lawangam Style

When in Rome, do as the Romans do. When in Bukit Lawang, do as the Lawangans do; that’s hustling along on a moped (guest are asked to ensure that they have the relevant driving licenses) or potter around in a becak (tuk-tuk). Both are great fun and give guests a sense of freedom and joy!

Be sure to contact Sumatra Cheeky Monkeys to book.

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